"Hey Siri" Not Working on iPhone? Try These Solutions

Hey Siri is a great feature of Apple’s iOS devices, allowing users to invoke Siri without pressing any buttons. But many iPhone users have reported the problem of Hey Siri not working, particularly after an iOS update. What should you do if Hey Siri is not working as expected on your iPhone or iPad? Don’t worry, there are a few troubleshooting solutions that you can try and in this article, we are going to look at some of them.

What Causes Hey Siri to Stop Working on iPhone

Before we get to the solutions, it is important to understand some of the reasons why this problem occurs in the first place. Knowing the causes can help you avoid the problem in the future. Some of the reasons why Hey Siri is not working include the following:

Low Power Mode

If low power mode is enabled on the iPhone, Hey Siri will not work. So, before you attempt any solutions, you should ensure the Low Power Mode is disabled. To do it, go to Settings > Battery > Low Power Mode and turn it off.

No Internet Connection

You may also be unable to use Hey Siri if the device is not connected to the internet. If the network connection is the problem, you should see error messages like “Sorry, I’m having trouble connecting to the network” or “try again in a little while”.

Software Glitches

Software glitches affecting the iOS system can also cause this problem and many other iOS issues. This is especially true if the device is not in low power mode and you are sure you’re connected to the internet but Hey Siri still won’t work.

Incorrect Settings

You may also experience problems with Siri if you make changes in the iPhone’s settings. With so many settings governing one aspect or another of the iPhone. It is very easy to disable some important function without realizing it.

Faulty Microphone

Hey Siri will not work if your iPhone’s microphone is somehow damaged. Siri needs to hear you clearly to execute your commands. If the microphone is not working or something is blocking it, you may have problems using Hey Siri.

Regardless of the reason Hey Siri is not working on your iPhone, the following solutions will help:

Solution 1: Restart Siri

This is one of the most effective ways to fix Hey Siri not working problem. Follow these simple steps to restart Siri in the settings:

  • Step 1: Open Settings on your iPhone and then tap on “General”.
  • Step 2: Tap on “Siri” and then toggle the switch next to it to “Off” before turning it “On” again.

Now go back to the home page to see if Siri is responding.

Solution 2: Restart Your iPhone

Restarting your iPhone can help you remove the bugs in the iOS system of the conflicting settings that could cause the problem. Here’s how to restart your iPhone:

  • For iPhone 8 and later - Press the side button and the volume up button until you see the “Slide to Power” off option. Drag the slider to turn off the device and then press the side button to turn on the device again.
  • For iPhone 7 and earlier- Press the top button and the volume up button and drag the slier to turn off the device.

hard reboot iphone

Solution 3: Check Network Connections

If you get the message “Sorry I’m having trouble connecting to the network” or “Try again in a little while”, your iPhone may not connect to the internet. Try connecting the device to a stable Wi-Fi or cellular data network before trying again.

Solution 4: Enable “Hey Siri” Feature

It is also possible that the “Hey Siri” feature is not enabled. To check it, head to Settings > Siri & Search and then ensure that “Hey Siri” and “Press Home for Siri” or “Press Side Button for Siri” are all turned on.

Solution 5: Check Your Microphones

Make sure that your Microphones are working correctly and there is nothing blocking their function. On your iPhone, remove any screen protectors, films and cases that could be covering the microphones and then try asking Siri something. If Siri fails to respond, try connecting a headset or AirPods before attempting to ask Siri anything.

Solution 6: Turn Dictation On/Off

Any bug affecting the dictation feature on your iPhone can also make it difficult for Siri to understand you. This is why toggling Dictation on/off may be a great solution. Here’s how to do it:

  • Step 1: Open the Settings on your device and then tap on “General”.
  • Step 2: Locate “Keyboard” and tap on it.
  • Step 3: Under “Keyboard”, find “Dictation” and then turn it off, wait a few seconds and then turn it on again.

Solution 7: Reset Network Settings

Since this problem could be caused by a faulty network, resetting the network settings may be a good idea. This is particularly helpful if you are connected to a network but “Hey Siri” still won’t work.

To reset the network settings on your iPhone, go to Settings > General > Reset > Reset Network Settings. Once the reset is complete, rejoin your networks and then try to use Siri again.

reset network settings

Solution 8: Update iOS Version

Updating the iOS version on your iPhone can help remove some of the bugs in the iOS system that can cause this issue. To update the iOS version on your iPhone go to Settings > General > Software Update. If an update is available, click on “Download and Install” to update the device.

update iphone

Solution 9: Fix Siri Issues via iOS Repair Tool

If all the solutions above fail to fix the problem, then it is likely the iOS system has a deeper issue that can only be resolved by repairing it. One of the best iOS repair tools to use is FoneGeek iOS System Recovery. This tool is highly effective in the repair of the iOS system, allowing you to overcome Hey Siri not working issue and many others. The following are just some of its features:

  • You can use it to fix most iOS issues including iPhone stuck on the Apple logo, boot loop, Recovery mode, DFU mode, black/white screen of death, frozen or disabled, etc.
  • It will repair all iOS issues without causing data loss. Nothing on your iPhone or iPad is lost or changed.
  • It supports all iOS devices and all versions of the iOS system, including the latest iPhone 11/11 Pro and iOS 13.
  • It is very easy to use, allowing you to repair the device in just a few simple steps.

   

Follow these simple steps to fix Hey Siri not working issue:

Step 1: Download and install FoneGeek iOS System Recovery on to your computer. Launch the program and then click on “System Repair” to continue.

dr.fone home

Step 2: Now connect the iPhone to the computer using USB cables. As soon as the program detects the connected device, click on the “Standard Mode” to begin the repair process.

ios system recovery

Step 3: The program will detect the model and type of device connected and then show you the various iOS versions to choose from. Choose the most appropriate version and click “Start”.

ios system recovery

Step 4: The program will begin downloading the selected firmware. When the download is complete, verify that this is the correct firmware before clicking “Fix Now” to begin the repair process.

ios system recovery

In a few minutes your device will be fixed. It should restart automatically and you will then be able to use Hey Siri without any issues.

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By Edwin J. Parke

Posted on May 05, 2018, 14:19:16

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.