iPhone Message Notification Not Working in iOS 13? Here are 10 Tips

Since upgrading to iOS 13, my iPhone 8 no longer makes a sound or displays a notification on my locked screen when I receive a text message. How do I fix this, or is this a bug in iOS 13?

Recently, there is the occasional feedback every now and then that the text messages and iMessage notifications are not working after the iOS system being upgraded to iOS 13. Have you ever encountered this kind of issue? We can imagine how annoyed it is to experience such iPhone message notification not working problem, several important messages may be missed in some unintentional way. Here are the quick tips for the issue.

Tip 1. Fix Message Notification Not Working without Data Loss

It is possible the reason of system bugs when your iPhone text message sound is not working. A trustworthy tool called ‘FoneGeek iOS System Recovery’ (iPhone 11 supported) is worth to try. With this iOS System Recovery software, all number of difficult iOS system problems including Apple logo, iPhone is stuck in dfu/recovery mode, screen freezing, etc. can be resolved without damaging the current data on the device. And the software is trusted by numerous software sites, such as Macworld, Cult of Mac, Engadget, etc.

  • Besides the numerous iOS system issues we mentioned above, any other errors you could fix with iTunes can also be fixed with this program, such as error 4005, error 21, etc.
  • 100% successful repairing rate is guaranteed for fixing iOS system issues.
  • All devices are covered, including iPhone 11/XS/XR/X/8/7.

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How to fix message/iMessage notifications not working in iOS 13?

Step 1. Download and launch iOS System Recovery on the computer, open it up and select ‘iOS Repair’.

fonegeek home

Step 2. The iPhone information will be detected by the program, check the accuracy of the device information, and tick ‘Start’ button to start the fix process. Wait a moment until it is done.

ios system recovery

ios system recovery

Tip 2. Receiving Notifications but No Sound

If your iPhone notification is working properly but not making a sound when receiving a message, you need to check whether you have set your iPhone in Silent mode. Take a glance at the Ring/Silent button on left side of iPhone, this button is used to mute sounds and alerts on your iPhone. If the switch is in orange, the iPhone will be set in silent mode, which means no sound for incoming calls, messages, etc. If your switch is not in orange color and the iPhone is still not making a sound after receiving a message, read on to find out the other fixes.

receiving notifications but no sound

Tip 3. Check Whether You Have Enabled ‘Filter Unknown Senders’

If your iPhone message notification is not working when you receive texts from one person whose phone number is not added in the Contact app, you may have probably enabled the feature of ‘Filter Unknown Senders’. This will disable the text message notification from strangers. For this reason, you are better off turning off this feature.

Just go to iPhone Settings and hit the Messages to disable ‘Filter Unknown Senders’.

disable filter unknown senders

Tip 4. Turn Off Do Not Disturb

When the ‘Do Not Disturb’ option is turned on, a moon icon will appear in the status bar. With Do Not Disturb feature, iPhone or iPad users will get alerts in a quiet way. It may be one of the reasons for iPhone text message sound not working. There are two ways to turn off Do Not Disturb :

  • Head over to "Settings" > "Do Not Disturb" to turn it off.
  • Swipe up from the button of the screen and tap moon icon.

turn off do not disturb

Tip 5. Check ‘Do Not Disturb While Driving’

The new feature of ‘Do Not Disturb While Driving’ is added for those who have updated their iPhone to iOS 11/12/13. This feature will silence the text message notification while driving. That’s to say, no alerts will appear on the lock screen of your iPhone.

If you are having the problem of message notification not working in iOS 13, check whether DND while Driving is activated.

Tap iPhone Settings and click on Do Not Disturb. On the area of Do Not Disturb While Driving, if this service is set manually, DND can be activated or deactivated manually. If it is set to Automatically, DND will be activated automatically when the device detects that you are driving.

In situation like this, you can set it Manually and turn off this option through Control Center.

do not disturb while driving

Tip 6. Enable Allow Notifications

iPhone enables users to turn on or turn off notifications for specific apps. If the ‘Allow Notifications’ option for Messages app is disabled, there may be problems of not receiving message notifications on iPhone.

  • Go to Settings > Notifications > Messages to toggle on Allow Notifications.
  • Then go to Settings > Sounds > Text Tones to set an alert sound.
  • Restart your iPhone to check if iPhone can receive notifications.

enable allow notifications

Tip 7. Turn on Recent Notifications

Some users left a feedback on Apple forum that enable "Recent Notifications" made messages alerts/notifications come through just fine. It sounds reasonable. When "Recent Notifications" is turned on, your device will receive alerts and notifications regardless of the device being locked or unlocked. To turn on ‘Recent Notifications’, go to Settings- Touch ID & Passcode, enter your passcode and toggle on ‘Recent Notifications’. It works a few times, you can have a try.

turn on recent notifications

Tip 8. Unpair Device Connected via Bluetooth

If the Bluetooth is enabled and your iPhone has already been connected with another iPhone, the iOS will send text alters on another device rather than your own device.

For this, you can go to Settings and Bluetooth to check whether there are any devices connected with your iPhone. Unpair the device, if you can.

unpair bluetooth iphone

Tip 9. Update DNS Servers

Update DNS Servers, for some reason, has worked well for several users. It is very easy to change DNS Servers from local ISP to Google’s Public DNS. Go to Settings > WIFI > Tap on Your Network Name > Configure DNS > Manual > Add Server to enter 8.8.8.8 and 8.8.4.4, then click on Save.

update dns servers iphone

Tip 10. Reset All Settings

If the methods above are not working, try to reset all settings (Settings > General > Reset > Reset All Settings). It is unnecessary to worry about data loss. Reset all settings will not affect or erase the existing data on the device, it is just put the device settings to original settings. After resetting all settings, you have to re-enter passwords for wifi, touch ID, etc.

reset all settings

There are more and more iPhone/iPad users complaining that they suffer from text message notification not working after upgrading to iOS 13, 12, 11.4, 11.3, 11.2, 11.1 and iOS 11. If you are one of them, the solutions listed in this post may fix the problem. By the way, if unfortunately, your text messages are deleted from iPhone, FoneGeek iPhone Data Recovery will assist you a lot.

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By Joan J. Mims

Posted on May 05, 2018, 14:19:16

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.