“Upgraded from a X recently. I've been having an issue with the WhatsApp notifications on the iPhone XS. I don’t get notifications when receiving WhatsApp messages. Only WhatsApp has the problem and Messages still show up in notification centre. Any help would be appreciated!”
Many iPhone users prefer to use WhatsApp to chat whit friends ad family. However, some users posted in Apple's official developer forum, complaining that the WhatsApp notification not working on their iPhones. If you are facing the same problem, you’ve come to the right place. In this article, we will introduce 11 troubleshooting tips to fix WhatsApp notifications not working on iPhone. Let’s check out.
WhatsApp notifications not working on iPhone often happens after an iOS update. There might be system bugs caused by iOS installation that stop WhatsApp notifications from working properly. In such case, we recommend you to use FoneGeek iOS System Recovery. This professional iOS repair tool is capable of fixing various iOS issues easily and quickly. Below are some of its most noticeable features:
In most causes, it can help you fix iOS and bring your iPhone to normal without causing data loss.
It is safe and easy to use, working with all iOS devices (iPhone 11/11 Pro/11 Pro Max included) running iOS 13 or earlier versions.
Step 1: Select “System Repair” once you have downloaded and run the program.
Step 2: Choose "Standard Mode", then connect your iPhone to the computer with USB cable and wait for the program to detect the device.
Step 3: Once the iPhone is detected, you’ll be required to confirm the device information, tap on “Start” and the program will download the firmware package for your iPhone to fix the issue.
Step 4: When the firmware is downloaded and verified, click on “Fix Now” to begin repairing the iOS and get the WhatsApp notifications working properly on your iPhone.
Here are some common troubleshooting tips for you to try if you have encountered the WhatsApp notification issue.
You might check whether the option of “Allow Notifications” has been turned on supposing that you can normally get notifications from other apps rather than WhatsApp. After upgraing to a new iOS version, all the original settings will be reset, including the app notifications. Thus it is the first thing you need to do when you found the WhatsAapp notification not working on iPhone.
Go to Settings from the home screen on iPhone and select “Notifications”.
Find the WhatsApp option and toggle on the button of “Allow Notifications”.
If you have enabled “Allow Notifications” for WhatsApp but still don’t get any notification sound, you may have forgotten set it up from WhatsApp. Here’s how to check or turn on sound for your WhatsApp notifications:
Open the WhatsApp app and go to Settings > Notifications.
Tap on “Sound” and choose the sound you like, then click “Save”.
Airplane Mode will turn off your iPhone’s connection to all wireless networks, including Wi-Fi and cellular data as well as Bluetooth, GPS, etc. If you’ve enabled Airplane mode on your iPhone, you won’t be able to receive any WhatsApp messages, let alone the notifications. You can swipe up from the bottom of your iPhione’s screen to reveal the Control Center and then check if the Airplane Mode is on. If it is on, you can tap the airplane icon to turn it off.
Do Not Disturb option is helpful when you do not want to be interrupted. Any calls, alerts, and notifications will not make any noise when the device is locked. However, the Do Not Disturb feature may be turned on unknowingly sometimes and thus cause your WhatsApp notifications not working. Check whether there is a moon icon near the battery icon. The moon icon means that Do Not Disturb is activated.
In such case, you can head over to Settings > Do Not Disturb and toggle the switch to turn it off.
The WhatsApp messages and notifications might not work properly if your iPhone is connected to a poor network. Check the signal of Wi-Fi or cellular data from home screen. If it is of weak signal, you will need to switch it to a strong network that will allow WhatsApp messages and notifications to be received. If necessary, you can navigate to Settings > General > Reset Network Settings to erase the old network settings and reconnect to Wi-Fi or celluar data.
If the WhatsApp notification is still not working normally on your iPhone, force stop the WhatsApp app and restart the device may help to fix the problem. On iPhone 8 or earlier, simply double-click the home button to display your recently used apps and close the WhatsApp app. If you use an iPhone X or later, swipe up from the bottom of home screen and pause in the middle. After that, restart your iPhone and then check if the notifications working normally again.
WhatsApp data may occupy large storage space and prevent the app from running properly. Sometimes the WhatsApp notification will not work or be delayed due to the cache files. In this case, the easiest and most fast-forward method to fix the notification issue is to delete and reinstall the WhatsApp application.
Keep pressing the WhatsApp icon until the app waggles, then click “X” to uninstall the app. After that, search WhatsApp on Apple Store and reinstall it on iPhone. Remember to back up important WhatsApp chats from settings before the uninstallation.
If you’ve logged in WhatsApp in multiple devices, you may get the WhatsApp notifications on another device and then have no alerts on your iPhone. You can try to log out of your WhatsApp on all other devices and keep logging in on your iPhone only. Please note that there is no Log Out option in WhatsApp, you need to sign out by directly deleting the app on other devices.
Sometimes an outdated version of the WhatsApp app can also cause the notifications not working properly. If you don’t want to delete and re-install the app, you can do an app update to fix the error. To do that, just go to the App Store and tap the “Updates” in the bottom, then choose “Update All”. Also, you can tap on “Update” next to the WhatsApp app to update it only.
Apart from updating the WhatsApp app, it is also important to keep your iPhone’s operating system up-to-date. In most cases, installing the latest iOS updates can help to fix glitches on your iPhone, including WhatsApp notifications not working problem. You can update iOS to the latest version either through iTunes or wirelessly on the iPhone according to your situation.
By Joan J. Mims
Posted on May 05, 2018, 14:19:16
Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.